Our 100% Satisfaction Guarantee
At QT Shopping, your satisfaction is paramount. If you or your family is not fully satisfied with your purchase, we are committed to make it right.
Return Eligibility
To be eligible for a return, please adhere to the following:
Contact us to initiate the return process.
Return the remaining product in its original Conditions.
Return Options
Upon receiving the returned product, QT Shopping will offer the following options:
Replacement: We will replace the product.
Full Refund: We will issue a full refund of the purchase price and taxes.
Refund processing will be completed within 1-2 business days of the return’s arrival.
Third-Party Purchases
Please note that purchases made through third-party vendors are not covered by this policy. For returns or refunds on such purchases, you must contact the respective vendor directly.
Return Shipping
QT Shopping will provide a prepaid return shipping label under the following circumstances:
The product was damaged during shipment.
The wrong item(s) were received.
The product is defective while in its original packaging.
You wish to receive a replacement or exchange.
Return Procedure
Contact Us: Please contact our customer service team before shipping any items back to us.
Shipping Recommendation: We recommend using the prepaid return shipping label we provide, which includes tracking.
Return Confirmation and Processing: You will receive an email notification upon our receipt of the returned item(s), along with details regarding your refund or replacement. Refunds will include the purchase price and any applicable sales taxes. Please allow 1-2 business days for processing, in accordance with PayPal’s or Original Payment Gateway refund policy.
Return Conditions
QT Shopping reserves the right to refuse a refund or exchange for items that do not meet the specified return conditions. In such cases, the items will be shipped back to you at your expense.
B2B Returns
For business-to-business (B2B) customers:
An RMA (Return Merchandise Authorization) is required for all returns.
Please request an RMA within 30 days of receiving your shipment to receive a prepaid return shipping label.
Return Address
Please send all returns to the following address:
QT Shopping LLC
Bella Lago Dr.
Fort Worth, TX 76177
Contact Information
For any inquiries regarding our return policy, please contact us via:
Email: info@qtshopping.com
Also, you can email us: qtshopping17@gmail.com
